NOTE: By providing a mobile telephone number or e-mail address above, Guest (identified above) consents that Spoke Coworking may send Customer text or e-mail messages relating to Customer’s use of Mailbox. Customer’s mobile carrier may assess charges to Customer as a result of such text or e-mail messages. (Message and data rates may apply.)

While you are at Spoke Coworking, you may wish to have mail and packages delivered. By using the Spoke Coworking street address for mail or deliveries of any kind, you agree to the following.

We may revise these Terms and this Agreement at any time. It is your responsibility to review any changes. If you do not accept these terms, you may not use our address.

  1. Rules. You agree that you will not use Spoke Coworking for any unlawful, illegitimate, or fraudulent purpose, or for any purpose prohibited by US postal regulations. You further agree to any applicable, federal, state, or local laws.

    In accordance with USPS and Federal Law you must complete and Spoke Coworking must obtain a Form 1583 from each individual receiving mail at our address, including providing two forms of valid identification, one of which shall include a photograph. (For businesses with multiple named people, a separate form will be needed per person). Customer further agrees and must complete a revised version of this Agreement and Form 1583 whenever any information changes.

    All agreements will be kept confidential and may be disclosed upon written request to any law enforcement or other governmental agency, and when otherwise legally mandated.

  2. Access. Your access to our address is at our discretion. Your access may be blocked, suspended, or terminated at any time and for any reason, including violation of these Terms, disruption of access to others, or to otherwise protect us, our customers, vendors, or other third parties.

    We provide the access to our address for Spoke Residents or at an additional cost and only for local business entities. A local business that also wants to utilize the address for Google My Business (Google Business Profile) understands that only Spoke Coworking can and will verify any address listings for the customer. Customers wanting to use our address for Google Business Profile, must have Resident status. If utilized, you will ensure that you are utilizing the specifically provided suite number and abide by these and Google’s Business Profile’s rules and regulations at all times.

    At no time will you receive a shared mail key. Instead, Spoke Coworking will collect and distribute your mail, either in your dedicated internal mailbox, or in your Suite. If your dedicated mailbox is located in a shared space, it will only be available when that location is available. If the area is being used privately, you are not permitted to enter, not even just to collect your mail.

    If you have a suite or dedicated desk, your suite number will be part of your mailing address (Ste. ###). If you do not, you will be assigned a Virtual Mailbox number as the Suite number part of your mailing address. (Ste: ###). You must use this as your exact mailing address without modification and as shall also be set forth in Section three of From 1583. Note: The United States Postal Service will return mail without a proper address to the sender endorsed as “Undeliverable as Addressed.”

    Mail or deliveries may be subject to unavailability, including reasons of emergencies, delivery service failures, vandalism, theft, or inability to deliver for any reason.

    Any and all delivery service providers have the right to not deliver if no one is available to sign for or accept deliveries on your behalf.

    While Spoke Coworking offers delivery collection and distribution services, we do not normally offer forwarding service and we cannot and will not be liable for any packages that are not delivered for any reason, nor for any interruptions in delivery. You are solely responsible for your deliveries.

    Outgoing mail can be placed in the outgoing box at the front desk. If placed after mail pickup, it will be locked up until the next business day. We are not liable for any mail taken from this box by anyone. So, if you are concerned about mailing, you may prefer to drop items at a local drop-off location. Additionally, we will not monitor, be in charge of outgoing, or send mail/packages for you at any time. If you have packages too large for standard mail carrier pickup, you will be required to make other sending arrangements.

  3. Privacy & Security. You acknowledge that utilizing Spoke Coworking mail/package delivery is not 100% secure. Any packages left up front (either incoming or outgoing) could be intercepted or taken by any person on the premises at any time. Nothing placed by you or any carrier therefore, should be considered private or protected.

    Subject to applicable law Spoke Coworking has the right to monitor, intercept and review, and disclose, without further notice, any packages to comply with lawful process, orders, warrants, or subpoenas, or to protect our rights, property, vendors, and customers.

  4. Prohibited uses. Accessing or using (or attempting to access or use) the Spoke Coworking address in any way that violates any applicable law or regulation or that could harm us or any third party or interfere with deliveries to others is prohibited. Among other items, for example, you may not:

    1. Send or receive anything illegal to send. See USPS regulations:
    2. Have any large delivery to our premises or that violates or threatens our building, property, or employees or security or that of our customers or any third parties.
    3. Share our address for deliveries with or by anyone other than you or those listed in this Agreement and the Form 1583.

    Additionally, in the event you receive an unreasonable volume of mail, or packages, according solely to our reasonable judgment, we may require you to upgrade your plan and pay an additional charge or we may cancel your plan at anytime. We further reserve the right to increase fees in the event you add additional individuals or entities to those authorized to receive mail and packages pursuant to Form 1583.

    Breaching “Prohibited Uses” may result in civil or criminal liability. We may report such breaches to relevant law enforcement authorities and will cooperate with authorities to prosecute users who violate these terms. We further have the right, but not the obligation, to suspend or terminate your access and use of our address and any other services we may provide you, including office access.

  5. Pickup/Holding. As your authorized agent for receipt of mail, Spoke will accept all mail, including registered, insured, and certified items, and if authorized on Form 1583, restricted mail (i.e. mail where the sender has paid a fee to direct delivery only to an individual addressee or authorized agent). For any deliveries requesting signature: unless prior arrangements have been made, we shall only be obligated to accept these deliveries made by commercial carrier services requiring a signature as a condition of delivery (and not private deliveries). If needed, you must also accept and sign for any mail/packages upon request from Spoke.

    We will hold all items securely for pickup. You can collect your deliveries during business hours, or anytime if we have placed it in your office and you have 24/7 building access and a private suite. If you require mail forwarding, you will be charged $5 per item in addition to any postage fees. We will not at any time forward, or be liable for forwarding any mail without charge, nor in any specific or guaranteed time or manner.

    IMPORTANT: You may be required to present a valid government-issued photo identification upon pick up. You will pay any amounts due or late fees prior to pick up. Spoke Coworking will hold reasonable amounts of your deliveries until pickup, or for 30 days, whichever comes first. However, all items, especially large items, not picked up within a week may be subject to a storage fee of up to $25.00/day. If not picked up within 30 days, Spoke may, at our discretion, forward any and all mail and packages to the address above and charge your card on file for any fees or costs associated with same.

  6. Statutory Agents. If you would like us to act as your Statutory Agent (in Arizona only) this will be notated in the Notes field above. It is then your sole responsibility to utilize the Arizona Corporations Commission to create the automated Statutory Agent request to appoint us as same. Upon our online acceptance of appointment, you may be required to complete and/or provide the correctly completed Statutory Agent Acceptance Form M002 (utilizing the entity name herein), collect a signature from an authorized agent of ours, pay any filing fees, and submit it to the Arizona Corporation Commission. If at any time you are non-responsive to outreach by us acting in this capacity, we reserve the right to resign as your Statutory Agent.

  7. Payment. A valid credit card must be on file at all times. Any monthly fees or amounts due will be automatically charged on their due dates (3 days after any invoicing). Storage fees may be automatically charged daily.

  8. Term. The term of this Agreement shall be the initial period paid for by you and any renewal period/s paid by you. Renewal is based solely on these payments and shall be at our discretion. Ceasing payment shall be considered immediate termination.

    You agree that we may terminate or cancel this Agreement for good cause including your, or any person authorized by you for: abandonment, or breach of prohibited uses, and/or non-payment, as well as unreasonable volume of mail or packages, offensive, abusive, or disruptive behavior towards other customers or employees, or violation of any provision of this Agreement.

    Upon cancellation or termination of this Agreement, you will not file a change of address order with the Post Office. You further agree that upon expiration, cancellation, or termination you authorize Spoke to accept and destroy any “unsolicited mail” (e.g. mail addressed to “occupant” or similarly; or coupons, and other promotional material). Any other mail will be held for up to 6 months. After 6 months, Spoke will, at our discretion, refuse mail, destroy mail, or mark and send mail back as RTS (Return To Sender) via the Carrier that provided the shipping/delivery of the items.

  9. Additional disclaimers; Liability limits. We are providing the address, mailbox, and delivery acceptance service on an “as is” and “as available” basis. To the extent permitted by law, we disclaim all warranties and terms, express or implied, including warranties, terms or representations as to the availability, operation, security, performance and/or use of our delivery services, or the accuracy, speed, availability of these services, including any warranties or terms of merchantability, fitness for a particular purpose, title, non-infringement and any implied warranties, terms or indemnification arising from course of dealing or course of performance.

    You waive any and all claims and rights against us and our affiliates, parents, and successors and each of our employees, assignees, officers, agents and directors resulting from injury or damage to, or destruction, theft, or loss of, any property, person or pet, to the maximum extent permitted by applicable law. None of the Spoke Coworking Parties will be liable to you under any cause of action, for any indirect, special incidental, consequential, reliance or punitive damages, including loss of profits or business interruption. You will indemnify the Spoke Coworking Parties from and against any and all claims, liabilities, and expenses (including reasonable attorneys’ fees), resulting from any breach of this Agreement by you.

To be signed by the responsible party

By signing up and using Spoke Coworking for any service, you are stating that you have read, understand, and agree to everything herein. Additionally, by continued use and access of Spoke Coworking after any edits to this Contract, any Addendums, or Exhibits, you further renew that agreement on the date those edits become published or live.